Welcome! At Preferred Care Center, we know that talking about feelings and health can feel scary. We bring care to your home with our Telehealth services. Meet our friendly therapists and doctors through a secure video call. There’s no need to travel or wait in a room. You can get safe, private care from anywhere. We’ll show you simple steps for an easy and effective Telehealth visit. Let’s begin!
Get Ready Before Your Visit
Find a Quiet Spot
- Choose a calm room with little noise.
- Close doors and windows if you can.
Check Your Device
- Use a phone, tablet, or computer.
- Make sure the camera and mic work.
- Charge your battery or plug in the charger.
Install the App Early
- Download the Telehealth app that the Preferred Care Center uses.
- Try a call with a friend using your account.
Keep Your Papers Handy
- Have a list of your medicines.
- Write down any health problems you have.
- Note when you started feeling sick or stressed.
Write Down Your Top Concerns
List Your Questions
- Pick three big questions to ask.
- Short bullet points help you stay on track.
Share How You Feel
- Write down any pain, worries, or changes.
- Think about sleep, mood, or energy.
Be Honest and Clear
- Say exactly how you feel.
- It helps your therapist give the best help.
At the Start of Your Visit
Test the Sound and Video
- Say “Hello” to check your mic.
- Make sure you can see your therapist.
Introduce Yourself
- Confirm your name and date of birth.
- This step keeps your visit safe and private.
Explain Your Top Concern First
- Start with your main question or worry.
- This way, it gets time and focus.
Talk Openly with Your Therapist or Doctor
Use Simple Words
- Say, “I feel sad,” or “I am worried.”
- It helps your provider understand you fast.
Describe Changes in Your Life
- Share work or school stress.
- Talk about family or friend troubles.
Ask for Examples
- If you don’t get the plan, ask, “Can you show me?”
- Examples help you remember the next steps.
Take Notes and Ask for Summaries
Write Key Points
- Note any new advice or ideas.
- Use simple bullet lists on paper.
Ask for a Quick Summary
- At the end, say, “Can you summarize the next steps?”
- It makes sure you both agree.
Request Follow-Up Steps
- Ask when to book the next visit.
- Clarify any changes to medicine.
Use Preferred Care Center Telehealth Tips
Trusted Team
- Our licensed therapists and psychiatrists care for you.
- They help with worry, sadness, and many feelings.
Easy Access
- No need to travel.
- You can meet us from home, work, or anywhere.
Safe and Private
- We keep your talks secure.
- Your privacy is our promise.
Tailored Plans
- We listen and use proven methods.
- Plans fit your needs and style.
After Your Visit
Review Your Notes
- Look over your list of steps.
- Check any links or handouts your provider shared.
Set Reminders
- Use alarms or calendar alerts.
- Remind yourself to take medicine on time.
Practice New Skills
- If you learned a breathing trick, try it daily.
- Small steps help make significant changes.
Stay Connected
Message Your Provider
- Use the chat or email in the app.
- Ask quick questions between visits.
Join Group Sessions
- Ask if group talks are offered.
- Hearing others can give you new ideas.
Invite a Friend or Family Member
- Having someone with you can help.
- They can note key points and offer support.
Keep Learning and Growing
Use Trusted Online Resources
- Preferred Care Center shares blogs and handouts to help you.
- Learn tips about sleep, stress, or mood.
Track Your Progress
- Keep a simple diary or mood chart.
- Note the days you feel better or worse.
Celebrate Small Wins
- Praise yourself when you stick to your plan.
- Every step counts in your wellness journey.
Plan Your Next Visit
Review Goals
- Think about what worked and what did not.
- Share this in your next call.
Prepare New Questions
- As you go, new questions may pop up.
- Write them down early.
Stay Committed
- Consistency makes a big difference.
- Even small weekly steps help you grow.
Conclusion
Thank you for choosing Preferred Care Center’s Telehealth services. By doing the following things, you will be ready and filled with confidence before your video visits. Our caring team is ready to help you. In case you need some help with your stress, mood, or even daily difficulties, we are one click away. We can work as a team to enhance mental wellness at the place of your convenience. Contact us today.
FAQs
Q. What if my video or sound stops working?
Stay calm. Inspect your internet connection or get closer to your router. Call the Preferred Care Center for help if it still doesn’t work.
Q. Is my visit private?
Yes. Preferred Care Center uses a safe, locked video system. Only you and your provider can see or hear the call.